1. Who we are
Collabix.ai B.V., Singel 542, 1017 AZ Amsterdam, the Netherlands, Chamber of Commerce (KVK) 97088617, VAT NL867905876B01 («Collabix», «we»). Contact: info@collabix.ai.
2. This website
The content of collabix.ai describes Collabix and its prices for general information. Product capabilities, roadmap items and dates may change; the Resources page states what runs in production today and what is planned, and we update it when the product changes. Figures about time saved are estimates and say so where they appear.
All text, design, graphics and product screens on this website belong to Collabix.ai B.V. or its licensors. Third-party names and logos (Jira, Microsoft Teams, Zoom, Google Meet, Slack and others) are trademarks of their owners, shown for identification only; no affiliation or endorsement is implied.
3. The service
Collabix is a subscription service for teams: it prepares meetings from the goal and the connected tools, joins the meeting as a visible participant, writes up decisions and actions, and, after a person approves them, updates the connected tracker. You use it under these terms, the order you place (on the website, by invoice request or in writing) and the data processing agreement (DPA). If a signed agreement with your organisation says something different, the signed agreement applies.
An account is created for an organisation and administered by it. The organisation is responsible for the people it invites, for the tools it connects and for telling meeting participants that Collabix is in the call where the law requires it. Collabix joins meetings only as a signed-in, visible participant.
4. Prices and payment
- The price is per team space a month, as shown on the pricing page on the day you order; eight Collabix users and 34 meeting-hours a month are included per team space. Extra users and extra meeting-hours are priced as shown there. Prices exclude VAT.
- Monthly plans are billed monthly and can be stopped at the end of any month. Yearly plans are billed once for twelve months at the price of ten and run for a year.
- Until card payment is enabled in the product, we invoice by email; the payment term is 14 days. Extra meeting-hours are only ever added when you choose them; nothing is charged by itself.
- We may change the published prices. A change applies to you from your next renewal, and we tell you at least 30 days before.
5. Your data
Your organisation owns its data: the goals, decisions, context and everything Collabix reads from the tools you connect. Collabix processes it only to provide the service, as described in the DPA and the privacy statement. Nothing is written to a connected tool until a person in your organisation approves it. On request, an administrator can export the data; when an account is closed, we delete it within the periods in the privacy statement.
6. Acceptable use
You will not use Collabix to record people without the notice the law requires, to process data you are not allowed to process, to probe or overload the service, or to resell it. We may suspend an account that breaks this clause after telling you, and immediately where the safety of other customers requires it.
7. Availability and changes
Collabix is a young product and we say so. We work to keep it available and we tell you about planned maintenance, but we do not promise a service level in these terms; a service level, if you need one, is agreed in writing. We improve the product continuously and may change or retire features; we will not remove the core of what you pay for during a paid period without offering a remedy.
8. Liability
Our total liability for everything arising from the service in any twelve months is limited to the fees you paid us in those twelve months. We are not liable for indirect damage, lost profit or lost data that a reasonable backup would have preserved. Nothing here limits liability that cannot be limited under Dutch law, including for intent or gross negligence.
9. Term and ending
A monthly plan runs until you stop it; a yearly plan runs for a year and then continues monthly unless renewed or stopped. Either side may end the agreement with immediate effect if the other side materially breaks it and does not repair that within 14 days of notice. After the end, you can export your data for 30 days; then it is deleted as described in the privacy statement.
10. Governing law
Dutch law applies. Disputes go to the competent court in Amsterdam, after we have tried to settle them between us first.
11. Changes to these terms
We may update these terms. We announce material changes by email to the account's administrator at least 30 days before they apply; by continuing to use the service after that date you accept them.